support

✿ ✿ ✿

Everything is ‘made to order’ to prevent wastage in the manufacturing process and reduce excessive unsold items~ Your order may take a little longer before they get to you but are all lovingly prepared!

✿ ✿ ✿

  • I aim to ship within 2 weeks~ However if the items come beforehand, I’ll update you on shipping times as soon as possible! Unfortunately, I cannot promise you it’ll arrive by a certain date~ Tracking will be sent out once dispatched!

    Please note this is an independent small shop. I pack everything myself, so timing will waver on how much I can do~

  • It can take up to a week to ship! This is also dependent on the volume of orders, so this may take longer~ I can only do so much with two hands xD Thank you for your patience!

    Please leave enough time and I’ll ship it out as soon as possible!!

  • Please send photos and email me at shoptrangmn@gmail.com and I’ll try my best to help you out! :D It may take a while since I have to re-order a replacement~

    I quality-check everything before sending them out and cannot be held responsible for any careless handling by the shipment company.

  • I cannot accept returns/exchanges/cancellations as they are made-to-order products and prevents unnecessary/excess manufacturing.

  • Please contact the shipment company for any delays.

    Also double check with neigbours or local parcel collection points to see if anything has arrived for you!